Manage your Pay As You Go account

How to manage your Pay As You Go account with your phone

You can check your balance by dialling *#1345# from your phone, or by dialling 5888 from your Pay As You Go Talkmobile phone and following the prompts.

Please note, our automated service for topping up is free, but calls to our Help Team on Pay As You Go cost 25 pence per call.

What to do if you’re having trouble getting credit on your phone

If you’re having trouble getting credit on your phone, please contact our Pay As You Go team on 5888 from your Talkmobile phone (each call costs 25 pence, no matter how long you're on the phone for), or on 0333 304 8064 from another mobile phone or landline (charges apply).