The charges below will apply once you exceed your plan's monthly allowance or if your allowance doesn’t include any of the services listed.
|Standard UK call charges||Cost per minute (1 minute minimum call charge)|
|Calls to any talkmobile mobile, standard UK landline (starting 01, 02, 03), excluding Jersey, Guernsey and Isle of Man||40p|
|Calls to any other UK mobile networks||40p|
|Calls to Jersey, Guernsey or the Channel Islands||40p|
|Calls to the Isle of Man||20p|
|Non-geographic numbers (starting 0845)||Access charge 15p + Service charge*|
|Non-geographic numbers (starting 0844 and 0843)||Access charge 15p + Service charge*|
|Non-geographic numbers (starting 0870)||Access charge 15p + Service charge*|
|Non-geographic numbers (starting 0871 and 0872)||Access charge 15p + Service charge*|
|Freefone numbers (starting 0800, 0808 and 0500)||Free|
|Personal numbering services (usually starting 070)||£1.22|
|Premium Rate services (starting 09)||£1.12 to £2.66|
|Call Forwarding Services (e.g. 07744, 07755)||40p|
|Directory Enquiries (118 numbers)||66p - £3.25|
|Voice Shortcodes; typically 5–7 numbers long, used to dial TV/Radio shows, competition lines and information services. Each service advertises clearly the price charged.||30p to £2.66|
|Video calling to UK mobiles||40p|
|UK message charges||Cost per message|
|Standard text message (up to 160 characters)||14p|
|Text message to Jersey, Guernsey or the Channel Islands (up to 160 characters)||20p|
|Texts to the Isle of Man (up to 160 characters)||20p|
|Picture messages (MMS up to 300kb)||30p|
|Non-standard text message e.g. call forwarding services (07744, 07755)||14p|
|UK internet usage|
|Internet usage (pay as you browse)||10p / MB|
All standard UK call charges including voicemail within your plan’s allowance are charged for by the second.
All standard UK call charges outside of your plan’s allowance are charged for by the second with a 1 minute minimum call charge.
Due to the way our technology works, the start time of your calls made may differ slightly to the times reflected within your bill.
Sometimes you might find you lose signal when you're making a call. Even though you might not be able to hear anything, the call will continue while we try to re-establish the connection. Typically this lasts only a few seconds but you will be charged during this time. If your call doesn't reconnect, please make sure you have hung up to avoid unexpected charges.
Features or apps on your phone are active when your phone is running, even if you’re not actively using them. Please be aware that any data usage will be charged, either by being deducted from your monthly allowances or by being separately billed.
If you’re sending texts over 160 characters long, we’ll sometimes charge for them as two or more separate texts, displayed on the bill as being sent at the same time.
Near a border?
If you’re near a border, from time to time your phone might pick up the neighbouring country's network and start using it without you realising. UK based customers may notice this near the Irish border in particular. To avoid unexpected charges, keep an eye on the phone company name displayed on your phone.