Unwanted calls and messages
- Stopping unwanted sales calls and texts
Receiving unwanted marketing messages can be annoying, but there is a way to stop them. You can easily register your mobile telephone number with the Telephone Preference Service, or TPS.
This free service tries to make sure that you won’t receive sales and marketing calls you haven't agreed to. Visit the TPS website to find out more.
Please note it can take up to one month for your number to be removed from all marketing lists.
- How to deal with harassment calls
It can be distressing to be a victim of prank or nuisance calls.
If you're receiving these kinds of calls, we recommend not answering unknown numbers. If you do pick up a prank or nuisance call it's best not to encourage the caller by speaking, just hang up.
If you feel you're really being harassed, then you may want to report the calls to the police
We can also change your phone number for you. Just contact us with the details of the police report, we'll be happy to help.
- Unwanted calls or messages from Talkmobile
From time to time we'd like to let you know about products and special offers we think you'd like.