4G Calling

Apple devices

Apple iPhone 6 (2014) and newer are compatible with 4G calling (VoLTE) and WiFi calls. You must be running iOS (software) version 15.4 or later. You may need to update your software first.

Follow these simple steps:

  • How to switch on 4G calls
    • Settings 
    • Voice & Data 
    • Mobile data 
    • Mobile data options 
    • Voice & data 
    • Switch indicator on (green) 
  • How to switch on WiFi calls
    • Settings 
    • Phone  
    • WiFi Calling 
    • Switch indicator to on (green) 
    • Connect to WiFi network & use phone as normal 
  • All done!

Please note
WiFi calling will only be available when connected to a working WiFi network and in an area with poor signal.

Android devices

To check whether your Android device is compatible with 4G calling (VoLTE) and WiFi calls, please follow the below steps. You must ensure your phone software is fully up-to-date. If the below menu options do not appear, unfortunately your phone is not compatible.

Follow these simple steps:

  • How to switch on 4G calls
    • Settings 
    • Connections 
    • Mobile networks 
    • Switch VoLTE calls indicator on  
  • How to switch on WiFi calls
    • Phone 
    • Click 3 dots in top right corner 
    • Settings 
    • Switch WiFi Calling indicator to on (green) 
    • Connect to WiFi network & use phone as normal 
  • All done!

Please note
WiFi calling will only be available when connected to a working WiFi network and in an area with poor signal.
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