We’ve been doing a lot of work at Talkmobile to improve your online experience. Here are just a few things we’ve done to improve the way we help you.
The good news is that we can now offer Webchat, an easy and quick way to chat online to one of our Help Team.
We’re letting you know by text when you’re getting close to and have used up your minutes, texts or data from your allowance. This will help prevent you going outside of your allowance and incurring extra costs.
Save £1.50 every month by getting your bill online rather than a paper bill through the post. To do this, just sign up to My Account, it offers more than just an online bill. You can change your contact details, your marketing preferences as well as monitoring your usage throughout the month.
Remember that your smartphone will use data to update apps whilst on standby, a lot of the time you will find this happens overnight. To make sure this doesn’t run down your data allowance or incurs you costs you weren’t expecting, turn your phone or the data off whilst you sleep and make sure you set the phone to only back up on Wi-Fi.
We’re looking forward to giving you news about more things we are able to offer you very soon. If in the meantime you want to get in touch, go to talkmobile.co.uk, you can chat online with our Help Team there.