Top up your phone

How to top up

You can top up your Pay As You Go credit online on the Talkmobile website, through an automated service on your mobile phone, by calling the Help Team, or by buying a top up voucher from a shop.

Top up using the Talkmobile website

You can easily top up online with a debit or credit card. If this is the first time you’re topping up, you’ll need to register with us. Make sure you remember your username and password in case you want to top up online again at a later date.

Top up using your Talkmobile phone

You can top up anywhere using your credit or debit card by calling up our automated service. This service is free to use on your Pay As You Go phone by calling 5888 and choosing the option to top up.

If you’re topping up for the first time, you’ll need to register your credit or debit card details and create a unique top up PIN. This is so that when you want to top up in future, you can simply enter your PIN instead of entering all of your card details each time. You’ll need to use this PIN every time you want to top up using your phone, or when topping up by calling our Pay As You Go team from your Talkmobile phone on 5888 (calls to our Pay As You Go Help Team cost 25 pence per call).

Top up by calling our Talkmobile Help Team

You can also top up using your debit or credit card by calling our Help Team on 5888 from your Pay As You Go Talkmobile phone (calls to our Help Team cost 25 pence), or on 0333 304 8064 from any other phone (charges apply).

You’ll need to have your mobile number to hand. If you registered your personal details when you topped up before, we'll also ask for your PIN number – this is the unique four-digit number we ask you to create for security reasons.

Top up using vouchers
You can buy top up vouchers from most supermarkets and high street convenience shops, or anywhere you see the green Top-up logo. To activate your voucher call 5888 from your Pay As You Go phone and follow the instructions.
Top up with a swipe card

• First, link the swipe card to your phone by calling 5888 from your Talkmobile Pay As You Go phone and follow the simple instructions

• Use the swipe card to top up at any shop that displays the green TopUp logo

• Choose the amount you want to top up (minimum £5)

• Hand your swipe card to the retailer to add the top up to your phone

• Pay by cash or with a debit or credit card