Wi-Fi Calling

With Wi-Fi Calling you can make and receive calls and texts in any location that has a Wi-Fi network, even if there is no mobile signal from your provider. Wherever you are, simply connect your phone to a Wi-Fi network and you’ll be able to stay connected.

Both iPhone and Android phones can use Wi-Fi Calling. It is usually enabled as standard in the Settings menu.

As a Talkmobile customer, you will have Wi-Fi Calling enabled on our network.

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To use Wi-Fi Calling you must have:

• A compatible phone
• A compatible Software Version, that is: Android 12 or higher (if you have an Android phone) or iOS 15.4.1 or higher (if you have an iPhone)
• Wi-Fi Calling enabled on your phone. You can do this by clicking on this link: Turn Wi-Fi Calling on or off | Vodafone UK and selecting the make and model of your phone
• A connection to a working Wi-Fi network. You can check this in your phone’s Settings.

You can check whether Wi-Fi Calling is available on your phone through your Settings. Search for “Wi-Fi Calling” or look under your network or connection settings. If the option is available, you can switch it on and start using Wi-Fi Calling.

Your phone must also have a compatible software version:

• Android phones: Android 12 or higher
• iPhone: iOS 15.4.1 or higher

If you can’t find the Wi-Fi Calling option in your phone’s Settings, check that your software is up to date.

Wi-Fi Calling does not cost extra. All Talkmobile customers have the feature enabled on our network. If it is not working for you, it is most likely turned off in your phone’s Settings.

However, calling chargeable numbers will still result in charges. See our Call Charges page for more information.

If Wi-Fi Calling isn’t working, or you want to check your Settings, go to Apps > Phone > Wi-Fi Calling in Settings. You will see the toggle to turn Wi-Fi Calling on or off, along with other settings.

You’ll also be able to turn calls on other devices on or off. This will allow other devices signed in to your iCloud account to make and receive calls when they are nearby and on Wi-Fi.

The process for Android phones is very similar. In Settings, go to Network and Internet > SIMs > Operator SIM > Wi-Fi Calling. You can turn the feature on and off from here.

To check you are connected to Wi-Fi on an Apple phone, open Settings and click Wi-Fi. You should see a list of available Wi-Fi networks, including any you are connected to.

To check you are connected to Wi-Fi on an Android phone, open Settings and click Network & internet or Connections > Internet or Wi-Fi. You should see a list of available Wi-Fi networks, including any you are connected to.

Yes. There are no issues with calling another network using Wi-Fi Calling within the UK. Calling does not restrict you to calling other Talkmobile customers, so you can call people on other UK mobile networks when connected to Wi-Fi. The person you are calling does not need to be a Talkmobile customer or have Wi-Fi Calling enabled.

Wi-Fi Calling is not available while roaming internationally. To find out how you can use your Talkmobile service abroad, see our Roaming page for more information.

Wi-Fi Calling is available to all Talkmobile customers at no extra cost. It lets you make and receive calls and texts over a Wi-Fi connection when you have little or no mobile signal, helping you stay connected when mobile coverage is limited.

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