Charges for using your phone whilst you're abroad (contract customers)

Using your phone abroad is known as 'roaming'

We've divided countries into 6 different zones which have their own price-plans.

If you're calling a non-UK number from the UK, see our international zones and charges

Roaming Zone 1 chargesCost
Countries in Zone 1

Austria, Azores, Belgium, Bulgaria, Canary Islands, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Italy, Latvia, Lithuania, Luxembourg, Madeira, Malta, Monaco, Netherlands, Poland, Portugal, Republic of Ireland, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden

Making calls (per minute) 4.3p
Receiving calls (per minute) 1.2p
Sending a text (per message) 1p
Receiving a text (per message) Free
Sending an MMS (per message) 4.3p
Data (per MB) 4.3p

Calls made from Zone 1 are charged per second with a minimum charge of 30 seconds. Any calls received whilst in a Zone 1 country are charged per second with no minimum charge. This means we’ll never round your call up to the nearest minute and you’ll only be charged for the time you’ve used.

Roaming Zone 2 chargesCost
Countries in Zone 2

French Guiana, Gibraltar, Guadeloupe, Iceland, Liechtenstein, Martinique, Norway, Reunion, St Pierre & Miquelon

Making calls (per minute) 3.6p
Receiving calls (per minute) 1p
Sending a text (per message) 1p
Receiving a text (per message) Free
Sending an MMS (per message) 3.6p
Data (per MB) 3.6p

Calls made from Zone 2 are charged per second with a minimum charge of 30 seconds. Any calls received whilst in a Zone 2 country are charged per second with no minimum charge. This means we’ll never round your call up to the nearest minute and you’ll only be charged for the time you’ve used.

Roaming Zone 3 charges Cost
Countries in Zone 3

Azerbaijan, Bosnia & Herzegov, Faroe Islands, Guernsey, Isle Of Man, Jersey, Macedonia, Montenegro, Serbia, Switzerland

Making calls (per minute) 44p
Receiving calls (per minute) 19p
Sending a text (per message) 25p
Receiving a text (per message) Free
Sending an MMS (per message) 35p per message
Data (per MB) 15p

Calls made from Zone 3 are charged per minute with a minimum charge of 1 minute. Any calls received whilst in a Zone 3 country are also charged per minute.

Roaming Zone 4 chargesCost
Countries in Zone 4

Antigua and Barbuda, Australia, Barbados, Canada, Egypt, Hong Kong, India, Japan, Mexico, New Zealand, Singapore, South Africa, Thailand, Turkey, United States

Making calls (per minute) £1.01
Receiving calls (per minute) 19p
Sending a text (per message) 25p
Receiving a text (per message) Free
Sending an MMS (per message) 35p
Data (per MB) 10p

Calls made from Zone 4 are charged per minute with a minimum charge of 1 minute. Any calls received whilst in a Zone 4 country are also charged per minute.

Roaming Zone 5 chargesCost
Countries in Zone 5

A-B

Afghanistan, Albania, Anguilla, Argentina Republic, Armenia, Aruba, Bahamas, Bahrain, Bangladesh, Belarus, Belize, Benin, Bermuda, Bolivia, Bonaire, Sint Eustatius and Saba, Botswana, Brazil, British Virgin Islands, Brunei Darussalam, Burkina Faso, Burundi

C-G

Cambodia, Cameroon, Cape Verde, Cayman Islands, Chile, China, Colombia, Comoros, Democratic Republic of Congo, Congo, Republic, Cook Islands, Costa Rica, Cuba, Djibouti, Dominica, Dominican Republic, Ecuador, El Salvador, Equatorial Guinea, Ethiopia, Fiji, French Polynesia, Gabon, Gambia, Georgia, Ghana, Grenada, Guatemala, Guinea, Guinea-Bissau, Guyana

H-L

Haiti, Honduras, Indonesia, International, Iran, Iraq, Israel, Ivory Coast, Jordan, Kazakhstan, Kenya, South Korea, Republic of, Kuwait, Kyrgyzstan, Laos P.D.R. , Lesotho, Liberia, Libya

M-O

Macao (China), Malawi, Malaysia, Maldives, Mali, Mauritania, Mauritius, Moldova, Mongolia, Montserrat, Morocco, Mozambique, Namibia, Nepal, New Caledonia, Nicaragua, Niger, Nigeria, Oman

P-S

Pakistan, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Puerto Rico, Qatar, Russia, Rwanda, Saint Kitts and Nevis, Saint Lucia, Saint Vincent & Grenadines, Samoa, Saudi Arabia, Senegal, Seychelles, Sierra Leone, Solomon Islands, Somalia, Sri Lanka, South Sudan, Sudan, Suriname, Swaziland, Syrian Arab Republic

T-Z

Taiwan, Tajikistan, Tanzania, Timor-Leste, Togo, Tonga, Trinidad and Tobago, Turkmenistan, Turks and Caicos Islands, Uganda, Ukraine, United Arab Emirates, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zambia, Zimbabwe

Making calls (per minute) £1.79
Receiving calls (per minute) 41p
Sending a text (per message) 35p
Receiving a text (per message) Free
Sending an MMS (per message) 50p per message
Data (per MB) £3

Calls made from Zone 5 are charged per minute, and there will always be a 1 minute minimum charge for your call. Any calls received whilst in a Zone 5 country are also charged for by the minute from the first minute.

Roaming Zone 6 chargesCost
Countries in Zone 6

Algeria, Andorra, Angola, Bhutan, Chad, Greenland, Lebanon, Madagascar, Sao Tome & Principe, Tunisia

Making calls (per minute) £2
Receiving calls (per minute) £1
Sending a text (per message) 35p
Receiving a text (per message) Free
Sending an MMS (per message) 50p
Data (per MB) £7.50

Calls made from Zone 6 are charged per minute with a minimum charge of 1 minute. Any calls received whilst in a Zone 6 country are also charged per minute.