Detailed Price Plan Information
Our standard price plan charges
The charges below will apply once you exceed your plan's monthly allowance or if your allowance doesn’t include any of the services listed.
The charges below will apply for UK domestic usage once you exceed your plan's monthly allowance or if your allowance doesn't include any of the services listed.
To see a full list of prices for International calls, texts and video calls from the UK to abroad, click here.
To see a full list of prices for using your phone abroad (roaming), click here.
To see a full list of prices for additional charges and Early Termination Fees, click here.
| Standard UK call charges | Cost per minute (1 minute minimum call charge) |
|---|---|
| Calls to Jersey, Guernsey or the Channel Islands | 40p |
| Calls to the Isle of Man | 40p |
| Non-geographic numbers | Cost per minute |
|---|---|
| Freefone numbers (starting 0800 & 0808) | Free |
| Non-geographic numbers (starting 0843, 0844 and 0845) | Access charge 15p + Service charge* |
| Non-geographic numbers (starting 0870, 0871 and 0872) | Access charge 15p + Service charge* |
| Premium Rate & Directory Enquiries | Cost per minute |
|---|---|
| Premium Rate services (starting 09) | Access charge 15p + Service charge* |
| Directory Enquiries (118 numbers) | Access charge 15p + Service charge* |
| Other Services | Cost per minute |
|---|---|
| Call Forwarding Services (e.g. 07744, 07755) | 40p |
| Voice Shortcodes; typically 5–7 numbers long, used to dial TV/Radio shows, competition lines and information services. Each service advertises clearly the price charged. | 30p to £2.66 |
| UK message charges | Cost per message |
|---|---|
| Text message to Jersey, Guernsey or the Channel Islands (up to 160 characters) | 20p |
| Texts to the Isle of Man (up to 160 characters) | 20p |
| Picture messages (MMS up to 300kb) | 30p |
| Non-standard text message e.g. call forwarding services (07744, 07755) | 14p |
| UK internet usage | |
|---|---|
| Out of allowance data usage is restricted for this plan. To continue using data after exhausting your data allowance, you can buy a booster. | |
The legal bit
* The price of the service charge is determined by the service company you are calling. For information on these charges please visit our Calling Service Numbers page.
If there is a conflict between the pricing and plan information in the Charges Guide and the pricing and plan information on the Talkmobile website then, the pricing and plan information on the Talkmobile website shall take priority.
All standard UK call charges outside of your plan’s allowance are charged for by the second with a 1 minute minimum call charge.
Due to the way our technology works, the start time of your calls made may differ slightly to the times reflected within your bill.
Features or apps on your phone are active when your phone is running, even if you’re not actively using them. Take a look at your phone guide for more information. Please be aware that any data usage will be charged, either by being deducted from your monthly allowances or by being separately billed. To find out more about data and how you can keep data costs down, take a look at our section on data costs.
If you’re sending texts over 160 characters long, we’ll sometimes charge for them as two or more separate texts, displayed on the bill as being sent at the same time.
What is inadvertent roaming?
Inadvertent roaming occurs if your device connects to a network in a different country to the one you are located in. This could happen if you travel near an international border such as that between Turkey and Greece or between North and South Cyprus. It can even occur between the south coast of England and France. Inadvertent roaming can cause roaming charges which are higher than you were expecting.
What to do if you incur unexpected charges from inadvertent roaming
If this happens, please call us on 5888 (0044 333 304 8064 if you’re abroad) to discuss the issue with our care team.
How can I prevent inadvertent roaming?
We’ll send you a message when you connect to a network in another country. If this isn’t the country you’re travelling in, there are a number of steps you can take to prevent yourself from incurring unexpected charges.
- Review your Talkmobile Spend Limit
- Turn data roaming off on your phone. This can usually be done in your mobile network settings. Manually select a network for the destination you are in. More information on how to do this can be found here. Please note, if you manually select a network you will then need to choose again each time you visit a new destination.
Inadvertent roaming in Northern Ireland
To minimise the impact of inadvertent roaming on the border between Northern Ireland and The Republic of Ireland, we’ve made roaming in Ireland available at no extra cost for all customers, up to your fair use limit. If you have any concerns, speak to our care team by calling 5888.