Our cookies policy

What are cookies?

Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies do not harm your computer and are useful because they allow a website to recognise a user’s device.

There are two types of cookies: First Party, and Third Party. First-party cookies originate from the same domain as the website you’re currently visiting (in this case, talkmobile.co.uk).

Third-party cookies originate from a domain that’s different to the website being visited. For example, when you visit our website, we may link to another company's website – like our Facebook or Twitter account. We don't control how they use their cookies, so we suggest you check their website to see how they're using them and how you can manage them.

You can find more information about cookies at: www.allaboutcookies.org and www.youronlinechoices.eu. For a video about cookies visit www.google.co.uk/goodtoknow/data-on-the-web/cookies.

Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience. They can also help to ensure that adverts you see online are more relevant to you and your interests. The cookies used on this website have been organised based on the categories found in the ICC UK Cookie guide.

We have created this page to comply with recent legislation, and to present our cookie policy clearly. We are continuing to work on further cookie-related improvements to our website.

Our cookies policy

The Talkmobile website uses cookies. This allows us to gather information about your use of our website such as your IP address, connection speed, operating system and the duration of your visit. This helps us to provide you with a better experience by tailoring our website according to your level of interest in the content. We will not attempt to identify you from your IP address unless required to by law or to protect our rights or those of our customers.

Most browsers will automatically accept cookies. You can adjust your browser settings to disable the use of cookies, and you can also delete existing cookies from your browser. Each browser is different so you will need to check how to change cookie preferences on your specific browser. However, some parts of our website will not function properly if you disable our cookies because we can only provide you with certain features of the website by using them.

Here’s a list of the cookies we use and why.

Strictly necessary cookies

These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies services you have asked for, like shopping baskets or e-billing, cannot be provided.

Performance cookies

These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.

Functionality cookies

These cookies allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. For instance, a website may be able to provide you with local weather reports or traffic news by storing in a cookie the region in which you are currently located. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

Targeting and advertising cookies

These cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They are usually placed by advertising networks with the website operator’s permission. They remember that you have visited a website and this information is shared with other organisations such as advertisers. Quite often targeting or advertising cookies will be linked to site functionality provided by the other organisation.

Our cookies

We regularly review our Cookies list, and will update it from time to time.

Domain Name 1st or 3rd? More information
talkmobile.co.uk PHPSESSID 1st PHP session cookie associated with embedded content from this domain.
talkmobile.co.uk nlbi_XXXXXXX 1st This cookies help us keep our site secure and reliable.
talkmobile.co.uk utag_main 1st Used by the Tealium tag management system to apply scripts and pixels to our website.
talkmobile.co.uk incap_ses_* 1st These cookies help us with keeping our site secure and reliable.
talkmobile.co.uk visid_incap_XXXXXX 1st These cookies help us with keeping our site secure and reliable.
talkmobile.co.uk CONSENTMGR 1st Remembers your cookie consent preferences.
talkmobile.co.uk OptanonConsent 1st Used by OneTrust Consent manager to tell if a cookie banner should be displayed. It’s based on if you’ve provided consent and when the consent was given.
talkmobile.co.uk eupubconsent 1st Used by the IAB Europe Transparency and Consent Framework to store your consent to data collection. This cookie holds an encrypted consent string that vendors participating in the framework can read and use to understand your consent.
talkmobile.co.uk TELESALESSESSID 1st Used byTalkmobile Telesales and retail teams to identify staff agents.
talkmobile.co.uk X-Magento-Vary 1st Used to cache content of a page to support quicker page loads.
talkmobile.co.uk OptanonAlertBoxClosed 1st Used by OneTrust Consent manager to tell if a cookie banner should be displayed. It’s based on if you’ve provided consent and when the consent was given.
talkmobile.co.uk booster_redirected 1st Used on our data booster page to prevent an infinite redirection loop
talkmobile.co.uk mage-messages 1st Tracks error messages and other notifications that are shown to the user, such as the cookie consent message, and various error messages.
talkmobile.co.uk mage-cache-sessid 1st The value of this cookie triggers the cleanup of local cache storage.
talkmobile.co.uk AMCV_BB2A12535131457C0A490D45%40AdobeOrg 1st Used by Adobe Marketing Cloud to provide the Visitor ID service. Uses JavaScript to store a unique visitor ID in an AMCV_###@AdobeOrg cookie on the domain of the website you’re visiting.

If you opt out of performance cookies, no data is sent to Adobe Analytics.
talkmobile.co.uk AMCVS_BB2A12535131457C0A490D45%40AdobeOrg 1st The AMCVS cookie serves as a flag indicating that the session has been initialized. Its value is always 1 and discontinues when the session has ended.

If you opt out of performance cookies, no data is sent to Adobe Analytics.
talkmobile.co.uk TEST_AMCV_COOKIE 1st Used by Adobe Marketing Cloud to provide the Visitor ID service.

If you opt out of performance cookies, no data is sent to Adobe Analytics.
talkmobile.co.uk s_ecid 1st Cookie containing the the Adobe Experience Cloud 1st party visitor id if the Analytics AMCV visitor id is not found.

If you opt out of performance cookies, no data is sent to Adobe Analytics.
talkmobile.co.uk private_content_version 1st Magento generates a private cache key for the user, to provide cache-busting capabilities for any private content blocks displayed on the page.
talkmobile.co.uk section_data_ids 1st Magento cookie which stores customer-specific information related to shopper-initiated actions such as display wish list, checkout information.
talkmobile.co.uk form_key 1st Magento generates a unique ID to embed in the form on the page, that is included when the form is submitted. Magento compares this to the original ID it generated to avoid resubmission and prevent automated (bot) submissions of the page.
talkmobile.co.uk product_data_storage 1st Used to cache content of a page to support quicker page loads.
talkmobile.co.uk recently_viewed_product_previous 1st Used to cache content of a page to support quicker page loads.
talkmobile.co.uk recently_viewed_product 1st Used to cache content of a page to support quicker page loads.
talkmobile.co.uk mage-cache-storage 1st Used to cache content of a page to support quicker page loads.
talkmobile.co.uk mage-cache-storage-section-invalidation 1st Used to cache content of a page to support quicker page loads.
talkmobile.co.uk recently_compared_product 1st Used to cache content of a page to support quicker page loads.
talkmobile.co.uk recently_compared_product_previous 1st Used to cache content of a page to support quicker page loads.
talkmobile.co.uk _vapi 1st Confirms the use and delivery of different APIs.
talkmobile.co.uk _aw_sn_**** 1st AWIN cookie. Use for Strictly Necessary journeys where the consumer must receive a desired service from the measurement of the journey (cashback or voucher discount). Stores a reference to an individual click to attribute a sale between publisher and advertiser websites.
talkmobile.co.uk _aw_m_*** 1st AWIN cookie. Stores a reference to an individual click to attribute a sale between publisher and advertiser websites.
talkmobile.co.uk _aw_j_*** 1st AWIN cookie. Stores a reference to an individual user journey to attribute event between publisher and advertiser websites.
talkmobile.co.uk _gclxxxx 1st Identifies unique users by assigning a randomly generated number as a client identifier. Associated with Google Universal Analytics.
talkmobile.co.uk aam_uuid 1st Adobe Audience Manager data management platform uses these cookies to assign a unique ID when a user visits a website.
talkmobile.co.uk _hjFirstSeen 1st Identifies a new user's first session on a website, indicating whether or not Hotjar's seeing this user for the first time.
talkmobile.co.uk s_pvs 1st We use Adobe’s analytics and on-site personalisation services to measure the use and performance of our website.
talkmobile.co.uk s_plt 1st The time, in seconds, that the previous page took to load. Also contains the value of what was passed into the pv argument.
talkmobile.co.uk s_sq 1st Stores information about the previous link clicked within the site
talkmobile.co.uk s_tps 1st We use Adobe’s analytics and on-site personalisation services to measure the use and performance of our website. This may include information like how you reached one of our web pages, your IP address, and how you interact with our content.
talkmobile.co.uk s_fid 1st Provided by Adobe's Site Catalyst product suite used as a fallback visitor identifier
talkmobile.co.uk s_pers 1st We use Adobe’s analytics and on-site personalisation services to measure the use and performance of our website. This cookie stores persisent analytic information.
talkmobile.co.uk s_vi 1st Adobe Site Catalyst cookie, used to identify unique visitors, with an ID and timestamp
talkmobile.co.uk s_sess 1st We use Adobe’s analytics and on-site personalisation services to measure the use and performance of our website. This cookie stores temporary analytic information.
talkmobile.co.uk s_cc 1st Adobe Site Catalyst, it determines whether cookies are enabled in the web browser.
talkmobile.co.uk s_nr 1st Adobe Site Catalyst cookie, stores date of visit and if visitor is new or returning
talkmobile.co.uk _hjTLDTest 1st Cookie set by Hotjar: a behaviour analytics company that analyses website use, providing feedback through tools such as heatmaps, session recordings, and surveys.
talkmobile.co.uk _hjSession_xxxxxx 1st A cookie that holds the current session data. This ensues that subsequent requests within the session window will be attributed to the same Hotjar session.
talkmobile.co.uk _hjAbsoluteSessionInProgress 1st This cookie is used by HotJar to detect the first pageview session of a user. This is a True/False flag set by the cookie.
talkmobile.co.uk _hjSessionUser_xxxxxx 1st Hotjar cookie that is set when a user first lands on a page with the Hotjar script. It is used to persist the Hotjar User ID, unique to that site on the browser. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID.
talkmobile.co.uk _hjIncludedInSessionSample_xxxxxx 1st This cookie is set to let Hotjar know whether that visitor is included in the data sampling defined by your site's daily session limit.
talkmobile.co.uk _hjIncludedInPageviewSample 1st This cookie is set to let Hotjar know whether that visitor is included in the data sampling defined by your site's pageview limit.
talkmobile.co.uk _hjid 1st Hotjar cookie. This cookie is set when the customer first lands on a page with the Hotjar script. It is used to persist the random user ID, unique to that site on the browser. This ensures that behaviour in subsequent visits to the same site will be attributed to the same user ID.
talkmobile-talkmobile.digitalcx.com TipMix 1st Tracks Site Performance
talkmobile-talkmobile.digitalcx.com x-ms-routing-name 1st Tracks Site Performance
talkmobile.co.uk _gcl_au 1st Used by Google AdSense to provide advertising to websites through this service.
talkmobile.co.uk OTZ 1st Used by Google Analytics to provide an aggregate analysis of Website visitors
talkmobile.co.uk lpTestCookie 1st This cookie name is associated with the LivePerson chat sofware used to enable live chat on a website. It is a pattern type cookie which uses a unique identifier for each page to test whether or not the browser is set to accept first party cookies.
talkmobile.co.uk LPVID 1st This cookie name is associated with software from LIvePerson, which enables website owners to add online chat funcitonality to communicate directly with visitors. This cookie provides a unique visitor identifier.
talkmobile.co.uk LPSID-xxxxxxx 1st This is a pattern type cookie associated with software from LivePerson which enables online chat functionality with site visitors. This cookie appears to be a unique session identifier.
talkmobile.co.uk AEC 1st This is a Google cookie used to ensure that requests within a browsing session are made by the actual user.
talkmobile.co.uk SOCS 1st Google Cookie used to store a user’s state regarding their cookies choices
talkmobile.co.uk _fbp 1st Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers
talkmobile.co.uk _uetsid 1st Used by Bing to decide which adverts are relevant and should be shown when you’re browsing our website.
talkmobile.co.uk _uetvid 1st Used by Bing to decide which adverts are relevant and should be shown when you’re browsing our website.
talkmobile.co.uk __Secure-ENID 1st Used by Google to prevent fraudulent uses of login data and protect from unauthorised parties. This cookies are also used to target personalised advertising content.
lptag.liveperson.net SameSite 3rd Reduces the risk of cross-site request forgery attacks.
.demdex.net demdex 3rd Part of the Adobe Visitor API Service. This cookie completes tasks like visitor identification, ID synchronisation, segmentation, modelling and reporting.
More information can be found at: https://experienceleague.adobe.com/docs/core-services/interface/administration/ec-cookies/cookies-am.html?lang=en
.demdex.net dextp 3rd Part of the Adobe Visitor API Service. This cookie records the last time it made a data synchronization call.
More information can be found at: https://experienceleague.adobe.com/docs/audience-manager/user-guide/reference/demdex-calls.html?lang=en
.demdex.net dpm 3rd Part of the Adobe Audience manager that provides a call from Audience Manager or the Adobe Experience Cloud ID Service is passing in customer data for synchronization or requesting an ID.

More information can be found at: https://experienceleague.adobe.com/docs/audience-manager/user-guide/reference/demdex-calls.html?lang=en
.everesttech.net everest_g_v2 3rd This cookie is created after a user clicks a client's ad, and used to map the current and subsequent clicks with other events on the client's website. More information can be found at: https://experienceleague.adobe.com/docs/core-services/interface/administration/ec-cookies/cookies-advertising-cloud.html?lang=en
.everesttech.net ev_sync_dd 3rd A third-party, ad exchange-specific cookie that syncs the Advertising Cloud surfer ID with the partner ad exchange. More information can be found at: https://experienceleague.adobe.com/docs/core-services/interface/administration/ec-cookies/cookies-advertising-cloud.html?lang=en
everesttech.net everest_session_v2 3rd Part of the Adobe Visitor API Service. This is a third-party browser session cookie; one cookie is used for all accounts. More information can be found at: https://experienceleague.adobe.com/docs/core-services/interface/administration/ec-cookies/cookies-advertising-cloud.html?lang=en
accdn.lpsnmedia.net ADRUM_BTa 3rd Tracks errors and provides us with insight to improve your experience of our website.
accdn.lpsnmedia.net ADRUM_BT1 3rd Tracks errors and provides us with insight to improve your experience of our website.
lptag.liveperson.net lpTestCookie 3rd This cookie name is associated with the LivePerson chat sofware used to enable live chat on a website. It is a pattern type cookie which uses a unique identifier for each page. Its to test whether or not the browser is set to accept cookies.
www.facebook.com _fbp 3rd Used by Facebook to deliver advertising products, like real-time bidding from third-party advertisers.
amazon-adsystem.com ad-id 3rd Amazon cookie used as part of its affiliate marketing programme.
www.google.com _GRECAPTCHA 3rd Uses data from Google’s products and services to keep a log of your interests. Advertising space is then sold to organisations based on your interests. If adverts appear on a webpage, it aligns them with the content on the page.
adform.net C 3rd Adform cookie used to identify whether the user browser accepts cookies

More information on Adform cookies can be found at: https://site.adform.com/privacy-center/adform-cookies/
adform.net CM 3rd Adform cookie used to identify if there is a need to re-check partner‘s cookie matching existence.

More information on Adform cookies can be found at: https://site.adform.com/privacy-center/adform-cookies/
adform.net CM14 3rd Adform cookie used to identify if there is a need to re-check partner‘s cookie matching existence.

More information on Adform cookies can be found at: https://site.adform.com/privacy-center/adform-cookies/
amazon-adsystem.com ad-privacy 3rd Amazon cookie used as part of its affiliate marketing programme.
bing.com MUID 3rd Cookie used by Microsoft Advertising's click measurement processes.
mookie1.com ov 3rd Cookie set by the Media Innovation Group for on-line advertising.
mookie1.com mdata 3rd Cookie set by the Media Innovation Group for on-line advertising.
jivox.com jvxsync 3rd This domain is owned by Jivox, A USA based online advertising platform business.
adform.net uid 3rd Adform cookie used to target ads to users, to evaluate how well the ads work, and to see users’ opt-out choices. https://site.adform.com/privacy-center/adform-cookies/
doubleclick.net IDE 3rd Doubleclick cookie used to determine what areas of a website the user is browsing to determine the type of adverts they would like to see.
c.bing.com SRM_B 3rd Used by Microsoft as a unique ID for visitors.
doubleclick.net test_cookie 3rd Doubleclick cookie used to determine what areas of a website the user is browsing to determine the type of adverts they would like to see.
adnxs.com uuid2 3rd AppNexus Inc. cookie used by on-line advertising technology and services.
w55c.net matchdmx 3rd Cookie used by Dataxu for on-line advertising.
yahoo.com A3 3rd Cookie used by Yahoo for advertising.
w55c.net wfivefivec 3rd Cookie used by Dataxu for on-line advertising.
jivox.com jvxadbsync 3rd This domain is owned by Jivox, A USA based online advertising platform business.
c.clarity.ms SM 3rd This is a Microsoft Clarity Cookie used in synchronizing the MUID across Microsoft domains. https://learn.microsoft.com/en-us/clarity/setup-and-installation/cookie-list
c.clarity.ms ANONCHK 3rd Microsoft Clarity cookie used to indicate whether the uniquie web browser identifier is used for advertising. This cookie is always set to 0. https://learn.microsoft.com/en-us/clarity/setup-and-installation/cookie-list
advertising.com APID 3rd This cookie carries out information about how the end user uses the website and any advertising that the end user may have seen before visiting the website.
adform.net cm1 3rd Adform cookie used to target ads to users, to evaluate how well the ads work, and to see users’ opt-out choices.
Sets an unique identifier for the user. https://site.adform.com/privacy-center/adform-cookies/
yahoo.com A1S 3rd Cookie used by Yahoo for advertising.
bidswitch.net c 3rd Is used to provide a real time bidding platform for online advertising.
quantserve.com d 3rd Quantcast cookie used for audience segmentation to provide targeted advertising services.
analytics.yahoo.com IDSYNC 3rd This cookie carries out information about how the end user uses the website and any advertising that the end user may have seen before visiting
quantserve.com mc 3rd Creates web beacons and cookies operated by audience research and behavioural advertising company Quantcast.
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