Our cookies policy

What are cookies?

Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies do not harm your computer and are useful because they allow a website to recognise a user’s device.

There are two types of cookies: First Party, and Third Party. First-party cookies originate from the same domain as the website you’re currently visiting (in this case, talkmobile.co.uk).

Third-party cookies originate from a domain that’s different to the website being visited. For example, when you visit our website, we may link to another company's website – like our Facebook or Twitter account. We don't control how they use their cookies, so we suggest you check their website to see how they're using them and how you can manage them.

You can find more information about cookies at: www.allaboutcookies.org and www.youronlinechoices.eu. For a video about cookies visit www.google.co.uk/goodtoknow/data-on-the-web/cookies.

Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience. They can also help to ensure that adverts you see online are more relevant to you and your interests. The cookies used on this website have been organised based on the categories found in the ICC UK Cookie guide.

We have created this page to comply with recent legislation, and to present our cookie policy clearly. We are continuing to work on further cookie-related improvements to our website.

Our cookies policy

The Talkmobile website uses cookies. This allows us to gather information about your use of our website such as your IP address, connection speed, operating system and the duration of your visit. This helps us to provide you with a better experience by tailoring our website according to your level of interest in the content. We will not attempt to identify you from your IP address unless required to by law or to protect our rights or those of our customers.

Most browsers will automatically accept cookies. You can adjust your browser settings to disable the use of cookies, and you can also delete existing cookies from your browser. Each browser is different so you will need to check how to change cookie preferences on your specific browser. However, some parts of our website will not function properly if you disable our cookies because we can only provide you with certain features of the website by using them.

Here’s a list of the cookies we use and why.

Strictly necessary cookies

These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies services you have asked for, like shopping baskets or e-billing, cannot be provided.

Performance cookies

These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.

Functionality cookies

These cookies allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. For instance, a website may be able to provide you with local weather reports or traffic news by storing in a cookie the region in which you are currently located. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

Targeting and advertising cookies

These cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They are usually placed by advertising networks with the website operator’s permission. They remember that you have visited a website and this information is shared with other organisations such as advertisers. Quite often targeting or advertising cookies will be linked to site functionality provided by the other organisation.

Our cookies

We regularly review our Cookies list, and will update it from time to time.

 Domain Name  1st or 3rd?  More information 
 talkmobile.co.uk  _hjIncludedInSample  1st Targeting and Advertising cookie by Hotjar, which is used to detect if website visitors were included in a Marketing sample. More information on how Hotjar's cookies are used can be found here https://help.hotjar.com/hc/en-us/articles/115011789248-Hotjar-Cookies
 talkmobile.co.uk  Abdebug  1st A cookie which helps us determine which adverts wesbite visitors have already seen, so we can test which adverts are more effective
 talkmobile.co.uk  ABTasty  1st A cookie which helps us determine which adverts wesbite visitors have already seen, so we can test which adverts are more effective
 talkmobile.co.uk  ABTastySession  1st A cookie which helps us determine which adverts wesbite visitors have already seen, so we can test which adverts are more effective
 talkmobile.co.uk  VIEWED_PRODUCT_IDS  1st

This cookie tells us the products you have recently viewed in our online store

 talkmobile.co.uk  _ga  1st Tracking cookie used for our web performance analysis, which helps us distinguish individual website visitors from one another.
 talkmobile.co.uk  _gid  1st Also a tracking cookie used for our web performance analysis. This one helps us track a website visitor's journey around our site.
 talkmobile.co.uk  _gat_UA  1st This is a tracking cookie for our web performance analysis
 talkmobile.co.uk  _dc_gtm_UA  1st This is a tracking cookie for our web performance analysis
 talkmobile.co.uk  talkmobile-cookie-warning  1st A very important cookie, which determines if you have accepted our cookies policy or not.
 talkmobile.co.uk  CATEGORY_INFO  1st Stores the category information on the page a wesbite visitor is viewing, which allows us to load content more quickly.
 talkmobile.co.uk  LAST_CATEGORY  1st Helps us understand other pages on our website which users have veiwed.
 talkmobile.co.uk  LPVID  1st This cookie allows us to give website visitors the option to start a WebChat with one of our advisors
 talkmobile.co.uk  LPSID-SiteID  1st Also in support of allowing website visitors to access WebChat, including any previous sessions the user may have had over WebChat
 talkmobile.co.uk  CACHED_FRONT_FORM_KEY  1st A security cookie which is used to help prevent unapproved third party access to the backend of our website
 mathtag.com  mt_mop  3rd Mathtag's cookies policy can be found here; http://www.mediamath.com/privacy-policy
 doubleclick.net  IDE  3rd Doubleclick's cookies policy can be found here; https://support.google.com/dfp_premium/answer/2839090?hl=en