Help

Help

Got a question? We're here to help you find the answer 

Struggling to find the answer you need?​

Our award-winning customer care team are here to help.

Contact us​
  • Customer Satisfaction Award 2025Customer Satisfaction Award 2025
  • Contact Centre of the Year Award 2025Contact Centre of the Year Award 2025
  • Customer Service Department of the Year Award 2025Customer Service Department of the Year Award 2025
  • Achievement in Customer Experience Award 2025Achievement in Customer Experience Award 2025
  • Best Contact Centre International Customer Experience Awards 2024Best Contact Centre International Customer Experience Awards 2024
  • Best Customer Satisfaction Strategy Award 2024Best Customer Satisfaction Strategy Award 2024
  • Customer Service Department of the Year Sales and Customer Services Awards 2024Customer Service Department of the Year Sales and Customer Services Awards 2024
  • Excellence in Customer Service Winner 2024Excellence in Customer Service Winner 2024
  • Overall Winner European Customer Experience Awards 2024Overall Winner European Customer Experience Awards 2024
  • Winner Excellence in Customer Service Award 2024Winner Excellence in Customer Service Award 2024
  • Achievement in Customer Satisfaction Award 2023Achievement in Customer Satisfaction Award 2023
  • Most Reliable Network Award 2023Most Reliable Network Award 2023
  • Telecom Company of the Year Award 2023Telecom Company of the Year Award 2023
Copyright © 2025 Talkmobile Limited, Vodafone House, The Connection, Newbury, Berkshire, RG14 2FN. Registered Company Number 04154716