Roaming Charges
Charges for using your phone whilst you're abroad
Using your phone abroad is known as 'roaming'
We've divided countries into 6 different zones which have their own price-plans.
If you're calling a non-UK number from the UK, see our international zones and charges
Please note that due to a change in UK Government legislation, VAT is chargeable on all roaming from Wednesday November 1st 2017. For more information, please visit the Government announcement of the new legislation
| Roaming Zone 1 charges |
|---|
| Countries in Zone 1
Austria, Azores, Belgium, Bulgaria, Canary Islands, Croatia, Cyprus (Excludes Northern Cyprus), Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Italy, Latvia, Lithuania, Luxembourg, Madeira, Malta, Monaco, Netherlands, Poland, Portugal, Republic of Ireland, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden |
| For calls, texts and data UK Domestic Rates apply |
Calls made from Zone 1 are charged per second with a minimum charge of 30 seconds. Any calls received whilst in a Zone 1 country are charged per second with no minimum charge. This means we’ll never round your call up to the nearest minute and you’ll only be charged for the time you’ve used.
| Roaming Zone 2 charges |
|---|
| Countries in Zone 2
French Guiana, Gibraltar, Guadeloupe, Iceland, Liechtenstein, Martinique, Norway, Reunion, St Pierre & Miquelon |
| For calls, texts and data UK Domestic Rates apply |
Calls made from Zone 2 are charged per second with a minimum charge of 30 seconds. Any calls received whilst in a Zone 2 country are charged per second with no minimum charge. This means we’ll never round your call up to the nearest minute and you’ll only be charged for the time you’ve used.
| Roaming Zone 3 charges | Cost |
|---|---|
| Countries in Zone 3
Azerbaijan, Bosnia & Herzegov, Faroe Islands, Guernsey, Isle Of Man, Jersey, Macedonia, Montenegro, Serbia, Switzerland |
|
| Making calls (per minute) | 44p |
| Receiving calls (per minute) | 19p |
| Sending a text (per message) | 25p |
| Receiving a text (per message) | Free |
| Sending an MMS (per message) | 35p per message |
| Data (per MB) | 15p |
Calls made from Zone 3 are charged per minute with a minimum charge of 1 minute. Any calls received whilst in a Zone 3 country are also charged per minute.
| Roaming Zone 4 charges | Cost |
|---|---|
| Countries in Zone 4
Antigua and Barbuda, Australia, Barbados, Canada, Egypt, Hong Kong, India, Japan, Mexico, New Zealand, Singapore, South Africa, Thailand, Turkey (includes Northern Cyprus), United States |
|
| Making calls (per minute) | £1.01 |
| Receiving calls (per minute) | 41p |
| Sending a text (per message) | 35p |
| Receiving a text (per message) | Free |
| Sending an MMS (per message) | 35p |
| Data (per MB) | 10p |
Calls made from Zone 4 are charged per minute with a minimum charge of 1 minute. Any calls received whilst in a Zone 4 country are also charged per minute.
| Roaming Zone 5 charges | Cost |
|---|---|
| Countries in Zone 5
A-B Afghanistan, Albania, Anguilla, Argentina Republic, Armenia, Aruba, Bahamas, Bahrain, Bangladesh, Belarus, Belize, Benin, Bermuda, Bolivia, Bonaire, Sint Eustatius and Saba, Botswana, Brazil, British Virgin Islands, Brunei Darussalam, Burkina Faso, Burundi |
|
| C-G
Cambodia, Cameroon, Cape Verde, Cayman Islands, Chile, China, Colombia, Comoros, Democratic Republic of Congo, Congo, Republic, Cook Islands, Costa Rica, Cuba, Djibouti, Dominica, Dominican Republic, Ecuador, El Salvador, Equatorial Guinea, Ethiopia, Fiji, French Polynesia, Gabon, Gambia, Georgia, Ghana, Grenada, Guatemala, Guinea, Guinea-Bissau, Guyana |
|
| H-L
Haiti, Honduras, Indonesia, International, Iran, Iraq, Israel, Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya, South Korea, Republic of, Kuwait, Kyrgyzstan, Laos P.D.R. , Lesotho, Liberia, Libya |
|
| M-O
Malawi, Malaysia, Maldives, Mali, Mauritania, Mauritius, Moldova, Mongolia, Montserrat, Morocco, Mozambique, Namibia, Nepal, New Caledonia, Nicaragua, Niger, Nigeria, Oman |
|
| P-S
Pakistan, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Puerto Rico, Qatar, Russia, Rwanda, Saint Kitts and Nevis, Saint Lucia, Saint Vincent & Grenadines, Samoa, Saudi Arabia, Senegal, Seychelles, Sierra Leone, Solomon Islands, Somalia, Sri Lanka, South Sudan, Sudan, Suriname, Swaziland, Syrian Arab Republic |
|
| T-Z
Taiwan, Tajikistan, Tanzania, Timor-Leste, Togo, Tonga, Trinidad and Tobago, Turkmenistan, Turks and Caicos Islands, Uganda, Ukraine, United Arab Emirates, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zambia, Zimbabwe |
|
| Making calls (per minute) | £1.79 |
| Receiving calls (per minute) | 41p |
| Sending a text (per message) | 35p |
| Receiving a text (per message) | Free |
| Sending an MMS (per message) | 50p per message |
| Data (per MB) | £3 |
Calls made from Zone 5 are charged per minute, and there will always be a 1 minute minimum charge for your call. Any calls received whilst in a Zone 5 country are also charged for by the minute from the first minute.
| Roaming Zone 6 charges | Cost |
|---|---|
| Countries in Zone 6
Algeria, Andorra, Angola, Bhutan, Chad, Greenland, Lebanon, Madagascar, Sao Tome & Principe, Tunisia |
|
| Making calls (per minute) | £2 |
| Receiving calls (per minute) | £1 |
| Sending a text (per message) | 35p |
| Receiving a text (per message) | Free |
| Sending an MMS (per message) | 50p |
| Data (per MB) | £7.50 |
Calls made from Zone 6 are charged per minute with a minimum charge of 1 minute. Any calls received whilst in a Zone 6 country are also charged per minute.