Roaming Charges
Charges for using your phone whilst you're abroad
Using your phone abroad is known as 'roaming'
We've divided countries into 4 different zones which have their own price-plans.
If you're calling a non-UK number from the UK, see our international zones and charges
Roaming Zone A
Roaming in Zone A is included in all UK plans
Countries in Zone A
A-F: Austria, Azores, Belgium, Bulgaria, Canary Islands, Croatia, Cyprus (Excludes Northern Cyprus), Czech Republic, Denmark, Estonia, Finland, France, French Guiana.
G-L: Germany, Gibraltar, Greece, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg.
M-R: Madeira, Malta, Martinique, Monaco, Netherlands, Norway, Poland, Portugal, Reunion, Romania.
S-Z: San Marino, Slovakia, Slovenia, Spain, St Pierre & Miquelon, Sweden, Switzerland, Ukraine.
Roaming in zone A is included in the UK plan. Inclusive Roaming in zone A is subject to the Roaming Fair Use policy set out in talkmobile.co.uk/acceptable-use-policy. Once the Roaming Fair Use Limit threshold has been exceeded you can purchase a Euro Holiday Booster.
Roaming Zone B
A World Holiday Booster is needed to use data in Zone B.
Countries in Zone B
A-D: Albania, American Samoa, Anguilla, Antigua and Barbuda, Argentina, Armenia, Australia, Azerbaijan, Bangladesh, Barbados, Bermuda, Bosnia and Herzegovina, Brazil, British Virgin Islands, Cambodia, Canada, Cayman Islands, China, Colombia, Costa Rica, Democratic Republic of Congo, Dominica, Dominican Republic.
E-L: Ecuador, Egypt, El Salvador, Faroe Islands, Fiji, Georgia, Ghana, Grenada, Guam, Guyana, Haiti, Honduras, Hong Kong, India, Indonesia, Israel, Jamaica, Japan, Kazakhstan, Kenya, Lesotho.
M-R: Macao (China), Macedonia, Malaysia, Mexico, Moldova, Montenegro, Montserrat, Morocco, Mozambique, Myanmar, Netherlands Antilles, New Zealand, Nicaragua, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Puerto Rico, Russia.
S-Z: Saint Kitts and Nevis, Saint Lucia, Saint Vincent and the Grenadines, Samoa, Serbia, Singapore, South Africa, Suriname, Taiwan, Tanzania, Thailand, Trinidad and Tobago, Turkey (includes Northern Cyprus), Turks and Caicos Islands, United States of America, Uruguay, Vanuatu, Vietnam.
Data usage is available via a World Holiday Booster. Visit our Booster Details page for information and costs.
| Roaming Zone B Charge Type | Cost |
| Making calls (per minute) | £1 |
| Receiving calls (per minute) | 41p |
| Sending a text (per message) | 25p |
| Receiving a text (per message) | Free |
| Sending an MMS (per message) | 35p |
Calls made from Zone B are charged per minute with a minimum charge of 1 minute. Any calls received whilst in a Zone B country are also charged per minute. A World Holiday Booster is needed to use data.
Roaming Zone C
Countries in Zone C
A-D: Afghanistan, Algeria, Aruba, Bahamas, Bahrain, Belarus, Belize, Benin, Bolivia, Bonaire, Botswana, Brunei Darussalam, Burkina Faso, Burundi, Cameroon, Cape Verde, Chad, Chile, Comoros, Cook Islands, Cuba, Democratic Republic of Congo, Djibouti.
E-L: Equatorial Guinea, Eswatini, Ethiopia, French Polynesia, Gabon, Gambia, Guatemala, Guinea, Guinea-Bissau, Iraq, Ivory Coast, Jordan, Kyrgyzstan, Laos P.D.R., Liberia, Libya.
M-R: Malawi, Maldives, Mali, Mauritania, Mauritius, Mongolia, Namibia, Nepal, New Caledonia, Niger, Nigeria, Oman, Pakistan, Qatar, Republic of Kuwait, Rwanda.
S-Z: Saint Eustatius and Saba, Saudi Arabia, Senegal, Seychelles, Sierra Leone, Solomon Islands, Somalia, South Korea, South Sudan, Sri Lanka, Sudan, Swaziland, Tajikistan, Timor-Leste, Togo, Tonga, Tunisia, Turkmenistan, Uganda, United Arab Emirates, Uzbekistan, Venezuela, Yemen, Zambia, Zimbabwe.
| Roaming Zone C Charge Type | Cost |
| Making calls (per minute) | £1.20 |
| Receiving calls (per minute) | 41p |
| Sending a text (per message) | 35p |
| Receiving a text (per message) | Free |
| Sending an MMS (per message) | 35p |
| Data (per MB) | £1.20 |
Calls made from Zone C are charged per minute with a minimum charge of 1 minute. Any calls received whilst in a Zone C country are also charged per minute.
Roaming Zone D
Countries in Zone D
Andorra, Angola, Antarctica (Australian Antarctic Territory Bases), Ascension Island, Bhutan, Central Republic of Africa, Eritrea, Greenland, Kiribati, Lebanon, Madagascar, Nuie, Sao Tome & Principe, Tokelau, US Virgin Islands.
| Roaming Zone D Charge Type | Cost |
| Making calls (per minute) | £2 |
| Receiving calls (per minute) | £1 |
| Sending a text (per message) | 35p |
| Receiving a text (per message) | Free |
| Sending an MMS (per message) | 50p |
| Data (per MB) | £7.50 |
Calls made from Zone D are charged per minute, and there will always be a 1 minute minimum charge for your call. Any calls received whilst in a Zone D country are also charged for by the minute from the first minute.
Permanent Roamers
Permanent Roamers are subject to a surcharge of £7 per week. For information, see our Fair Use Limit (talkmobile.co.uk/acceptable-use-policy).
What is inadvertent roaming?
Inadvertent roaming occurs if your device connects to a network in a different country to the one you are located in. This could happen if you travel near an international border such as that between Turkey and Greece or between North and South Cyprus. It can even occur between the south coast of England and France. Inadvertent roaming can cause roaming charges which are higher than you were expecting.
What to do if you incur unexpected charges from inadvertent roaming
If this happens, please call us on 5888 (0044 333 304 8064 if you’re abroad) to discuss the issue with our care team.
How can I prevent inadvertent roaming?
We’ll send you a message when you connect to a network in another country. If this isn’t the country you’re travelling in, there are a number of steps you can take to prevent yourself from incurring unexpected charges.
- Review your Talkmobile Spend Limit
- Turn data roaming off on your phone. This can usually be done in your mobile network settings. Manually select a network for the destination you are in. More information on how to do this can be found here. Please note, if you manually select a network you will then need to choose again each time you visit a new destination.
Inadvertent roaming in Northern Ireland
To minimise the impact of inadvertent roaming on the border between Northern Ireland and The Republic of Ireland, we’ve made roaming in Ireland available at no extra cost for all customers, up to your fair use limit. If you have any concerns, speak to our care team by calling 5888.